Last Updated: 10 July 2026
At FAD N FASHION, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you place an order or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- PIN Code
- Order Details
- Payment Information (processed securely through Razorpay)
- IP Address and Browser Information
We do not store your debit card, credit card, UPI PIN, or banking credentials.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Contact you regarding your order
- Process refunds and exchanges
- Generate GST invoices
- Improve our website and services
- Comply with legal and tax requirements
3. Payment Security
Online payments are securely processed through Razorpay.
FAD N FASHION does not collect or store your complete payment information. Payment data is handled securely by Razorpay according to industry security standards.
Cash on Delivery orders do not require online payment information.
4. Store Pickup
If you choose Collect from Store, we use your information to:
- Confirm your order
- Notify you when your order is ready
- Verify your identity at the time of collection
5. Cookies
Our website uses cookies to:
- Keep products in your shopping cart
- Improve website performance
- Remember your preferences
- Provide a better shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers when necessary, including:
- Razorpay (Payment Processing)
- Shipping and Courier Partners
- Government authorities where required by law
- Technology providers supporting our website
7. Data Security
We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
However, no method of internet transmission is completely secure.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information (where legally permitted)
- Withdraw marketing communications
Certain records may be retained where required for taxation, accounting, or legal compliance.
9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
FAD N FASHION
📍 Subuddhipur Middle Road, Near Krishna Cinema Hall, Ward No. 12, Baruipur, Kolkata – 700144, West Bengal, India
📞 +91 9163499170
✉️ fadnfashiononline@gmail.com